Awenstev SRL ci-après dénommée Squirailes Creation
Chemin du Bosquet n°2 7322 Ville-Pommeroeul
0822.038.772 RPM
Tél. +32 473 89 42 88
contact@squirailes-creation.com
Squirailes Creation respects your privacy and ensures that the personal information you provide to us remains confidential. In this privacy statement, you can read about the data we collect if you use our services and/or products, the purposes for which we collect this data, and how we use it. We also explain your rights, who has access to your data, and how long we retain it. If you have any further questions about our privacy policy after reading this statement, you can address them to us at contact@squirailes-creation.com .
Purposes of processing and retention periods
Squirailes
Creation collects and processes data about you for the purposes described below. In this regard, we use both the data you provide to us and the data we collect ourselves (for example, regarding your visit to our website). We retain personal data for the time necessary for the intended purposes or for the period prescribed by law (such as the obligation to retain accounting documents...).Processing your order
To process your order, we require your name, email address, address, shipping address, payment information, and sometimes your phone number. This enables us to deliver your order and keep you informed about the delivery progress. Legal requirements dictate that we retain data related to your order for a period of seven years.
Image recordings
For the creation of your photo prints or custom designs, Squirailes Creation may need to transfer the photos to a reliable supplier who will handle the printing process. Under no circumstances are the collected images shared on social media, websites, or with third parties.
Personalized content
To ensure your browsing experience on our website is pleasant and useful, we retain data about your purchases and browsing behavior on our website (views, clicks,searches). This allows us to present you with ads matching your personal interests through cookies and your IP address. When we engage third parties, they are obligated to respect the confidentiality of your data. If you prefer not to receive personalized ads, you can decline cookies (see the "cookies" section below). The retention period of cookies is limited and varies depending on the cookie.
Account
If you wish, you can create a personal account where you need to provide a username and a password. This way, you won't have to enter your details for each new order. In your account, we retain your name, email address, address, shippping address, payment information, phone number, date of birth (if provided), order history, wishlists, and email preferences. We store this personal data on a secure server. You can request the deletion of the data associated with your account at any time. We will also delete your data if you haven't logged into your account for a period of seven years.
Reviews
We value our visitors feedback greatly. We only post reviews with your consent. If you wish to leave a review on our website, you can decide whether to make your name or other personal data visible to other visitors on the website. You can also use a pseudonym. Lastly, you have the option to indicate whether we can contact you regarding your review. We have the right to moderate reviews if they do not comply with our terms of use. Your review will be retained until you ask us to delete it.
Improvement of our services and website
To enhance our services and website, we may use your email address to ask if you would like to participate in a satisfaction survey or market study. When we involve third parties, they are required to respect the confidentiality of your data. The retention period of your personnal data varies depending on the survey. Once the survey is completed, we delete all data that could personally identify you.
Social media
If you use social media platforms (such as Facebook...), you can connect to certain pages of our website using your account and share these pages (e.g., via a "like" or "share" button). We do not have access to your social media account. We recommend carefully reading the privacy policy of social media platforms to understand which personal data is used, how and for what purposes, and how you can adjust your privacy preferences.
Abuse and fraud
We may use customer data to prevent abuse and fraud and conduct investigations in this regard. If necessary, we may disclose customer data to the relevant authorities.
Clients et professional partners
We also retain personal data about the contact person for our clients and professional partners. We treat this data with the same level of confidentiality as other customer-related information.
Legal bases for processing
Squirailes Creation processes personal data based on the following legal grounds :
- consent
- necessary for contract performance (processing your order ...)
- necessary to fulfill a legal obligation
- necessary to protect our legitimate interests
When personal data is processed based on the legal ground of consent, you always have the right to withdraw your consent.
Transmission to third parties
Squirailes Creation does not sell your personal data to third parties. We share your data internally with our employees or independent collaborators. Additionally, we only share your data with third parties for the following purposes :
- execution of your order ;
- website hosting ;
- IT infrastructure setup ;
Our employees and third parties we engage are obligated to maintain the confidentiality of your data. We ensure that they have taken necessary protective measures for this purpose.
Transfer of personal data outside the EEA
We only share your personal data with suppliers located within the European Union.
Cookies
Squirailes Creation uses cookies to make browsing more useful and reliable. Some of these cookies are essential for the functioning of the website, while others help enhance the visitor's experience. For more information about our cookies, please refer to our cookie policy.
Your rights regarding your personal data
You have the right to access the personal data we hold about you and you can have it corrected if it is inaccurate or incomplete. You can also request the erasure of your personal data, restrict its processing, and object to the processing (of part) of this data by us or by one of our processors. You also have the right to request a copy (in a structured, commonly used, and machine-readable format) of the personal data about you and have it sent to another party. You have the right to object, free of charge, to the processing of your personal data for direct marketing purposes.
To exercise this aforementioned rights, simply send an email to contact@squirailes-creation.com. To prevent abuse, we request that you also send a copy of your ID card (possibly with an obscured photo) along with your request.
Complaints
If you have questions or complaints about your personal data and the protection of your privacy, please contact us using the contact information provided at the top of this privacy statement.
You always have the right to file a complaint with the Data Protection Authority
(contact@apd-gba.be, +32 (0)2 274 48 00, www.autoriteprotectiondonnees.be, Rue de la Presse 35, 1000 Bruxelles).
Modification of the privacy statement
Squirailes Creation may modify its privacy statement. Any such modification will be communicated on our website. This privacy statement was last modified in march 2023.
